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phone etiquette

What You Get

Included with every webinar…

  • Handouts for notes and reference
  • Quizzes to assess skill comprehension
  • Certificate of Accomplishment

And through our Training Management site you get… 

  • Reporting to determine employee training progress

Training Management Site Introduction

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Questions?  We’re here to help!  800-888-4893

Success Stories

Customer Service Phone Skills Training