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Customized Onsite Training

Accomplishing your goals is our top priority

Customized onsite training is our specialty! Our talented trainers will partner with you to motivate your staff and escalate their performance. Learning can be fun AND effective…we’ll show you how! PhonePRO’s onsite training is the perfect combination of…

  • Real Learning
  • Real Fun
  • Real Results!

 

Customer ServicePRO

CustomerServicePLUS

Leadership

Train-the-Trainer

You'll have an outside consultant with inside knowledge – the best of both worlds!

After an onsite observation, real-life scenarios and examples are incorporated into the training.  Your PhonePRO trainer will learn your business and be able to speak “your language” so your reps can relate to the training and implement it quickly. They do such a great job customizing the course that they are often asked at the end of class, "How long have you worked here?"

Interactive, Fun & Effective – it’s the End of the Boring Training Program!

Adults learn and retain in proportion to the amount of fun they are having, so our delivery techniques incorporate a sense of humor along with solid, professional techniques – a winning combination!

World-Class Trainers that will give you World-Class Results

Our trainers are the best in the business and they will partner with you to help you reach your goals.  Their passion for helping employees be the best they can be comes through in every class.  They will connect with your staff and create a memorable experience and that results in higher job satisfaction and productivity.

Your results will last long after your PhonePRO trainer has “left the building”

With training that inspires them to work together, your staff will learn from each other and move forward as a team with common goals.  And with a solid coaching program, your company will be set up for long term success!

How much does it cost?

Our pricing varies according to the number of days our instructor is onsite at your location as well as the length of the program and how many people we will be training. Rest assured, we have designed training programs for clients with a variety of staffing and other challenges. Most of our onsite classes are full days (7 hours of training) and start at $2400/day. Contact us for a quote! Give us a call at 800-888-4893 or email us at info@phonepro.com and we will help you design the best training program to meet your goals!

Click on any of the course titles on the right to learn more about our interactive, lasting and FUN programs that are all designed to bring you training that works and sets your organization up for success!

Questions?  We're here to help!  800-888-4893  info@phonepro.com

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Success Stories

Customer Service Phone Skills Training