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DISC Topics

People like to be around people like themselves.  The question is… how productive is that at work?  Each of us has a primary behavior style.  We increase productivity and engagement when we know how to get along with others in a way that does NOT suppress them but actually energizes them.  DISC gives us the roadmap to figure out how to modify ourselves so others are connected with us and we are personally more productive and satisfied.

PhonePRO’s DISC workshop includes:

Individual Assessments
Each participant takes an online DISC assessment prior to the class.  Then a multiple page, personal report is produced for each individual.  As a result of this assessment, your employees will be able to:

  • Identify their DISC style – how they are “wired”
  • Learn more about their own strengths, weaknesses, preferences  and natural behaviors
  • Better understand their motivations, work habits and personality type
  • Utilize the information from the report as they learn how and when to adapt their behavior to improve communication, reduce conflict and to enhance their individual and team performance.


Exploring Their DISC Style

  • Dominance:  Direct and Decisive.  D’s are strong-willed, strong-minded people who like accepting challenges, taking action and creating results.
  • Influence:  Optimistic and Outgoing.  I’s are social and enthusiastic, enjoy participating on teams, sharing ideas, and energizing and entertaining others.
  • Steadiness:  Sympathetic and Cooperative.  S’s are helpful people who like to be behind the scenes performing in consistent and predictable ways.  They also tend to be good listeners who value security and do not like sudden change.
  • Conscientiousness:  Concerned and Correct.  C’s are sticklers for quality and like planning ahead, employing systematic approaches and checking and re-checking for accuracy.


Diagnosing Styles and Working Better with Others

  • Deal with conflict effectively by learning adaptive behaviors
  • Enhance teamwork and minimize discord
  • Reduce conflict and stress
  • Improve communication
  • Immediately apply critical relationship building techniques
  • Increase sales and service skills by understanding your prospects and customers


With PhonePRO’s DISC workshop, you will gain amazing awareness of your number one asset – YOU! You discover strengths that can increase your success and blind spots that can hinder progress.  Learning about yourself is the only way to build authentic relationships.  DISC provides the method that is easy to grasp and use immediately.

Questions?  We’re here to help!  800-888-4893

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