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phone etiquette

FAQ

Why should I care if my employees are stressed out?

Stress can cause physical and emotional problems that can affect your employee’s health, energy and well-being, which can cause their work performance to suffer. If your employees are stressed out they are more likely to be resistant and resentful of change, suffer from a lack of motivation and create interpersonal conflict in the workplace. Highly stressed employees are absent more often and are much more likely to leave their jobs. It is important to understand stress and to help your staff deal with it in a healthy and productive way.

What causes stress in the workplace?

Stress can be caused by a change in responsibilities or expectations at work, organizational changes, procrastination and lack of time management as well as other issues. Stress Busters will help your employees to learn what is within their control and what isn’t and that they have a CHOICE with how to deal with stress.

How long is the class?

Stress Busters is a 3 hour workshop. This is a great workshop to add on to Customer Service, Sales or Styles to give your employees some practical ideas to relieve their stress which will make them more receptive to other training and development.

Other courses seem more important. Why does stress management matter?

There are incredible costs involved with absenteeism and lower productivity associated with workplace stress. With that in mind, setting aside three hours for your employees learn strategies to handle this stress is extremely valuable. Keep in mind that busy people simply aren’t going to make time to deal with this issue on their own. So it is sometimes up to employers to force the issue in order to create the change that is needed for their employees be healthier and happier at work and in their personal lives.

How much does it cost?

Our pricing varies according to the number of days our instructor is onsite at your location as well as the length of the program and how many people we will be training. Rest assured, we have designed training programs for clients with a variety of staffing and other challenges. Most of our onsite classes are full days (7 hours of training) and start at $2400/day. Contact us for a quote! Give us a call at 800-888-4893 or email us at info@phonepro.com and we will help you design the best training program to meet your goals!

More questions?  We’re here to help!  800-888-4893  info@phonepro.com

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