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Train-the-Trainer

Have PhonePRO training whenever you want with Train-the-Trainer!
Have year-round access to PhonePRO’s Service and Sales courses and get all of your staff on the same page.

Our training will…

  • Give you access to our time tested
    training programs
  • Turn your Trainers into PhonePROs
  • Create consistency between existing staff and
    new hires

Click here to see Train-the-Trainer topics!



Have you been tasked with creating a new training course?


If you need to create a customized program for customer service, telephone etiquette, sales, or communication skills for your company, relax – we’ve already done the work for you!  Phone Pro’s Train-the-Trainer and License option puts our 25 years of customer service and call center training to work for your in-house training staff!

Do you want your trainers to be PhonePROs?


Train-the-Trainer gives your organization the advantage of having a certified PhonePRO trainer on the premises at all times to train new hires and refresh existing staff on PhonePRO techniques. We take your talented trainers and make them PhonePRO’s!

Turnover is a challenge…how can you get year-round training?


Our time tested certification process will set your trainers up for success, which means they’ll be able to deliver classes right away!  New hires, refresher training, it’s easy to do with a PhonePRO license and your certified trainers.

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Train-the-Trainer and Licensing…your year-round training solution!

What Makes Us DifferentWith PhonePRO’s Train-the-Trainer course, you’ll have a convenient and cost-effective licensing option to solve your training challenges and spread the PhonePRO spirit throughout your company.

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