Follow us on Twitter  Follow us on Facebook Follow us on youtube Google+
phone etiquette

Licensing & Trainer Certification Overview

Have PhonePRO training whenever you want with Licensing & Trainer Certification!
Have year-round access to PhonePRO’s Service and Sales courses and get all of your staff on the same page.

Our training will…

  • Give you access to our time tested
    training programs
  • Turn your Trainers into PhonePROs
  • Create consistency between existing staff and
    new hires

Click here to see Trainer Certification topics!

Have you been tasked with creating a new training course?

If you need to create a customized program for customer service, telephone etiquette, sales, or communication skills for your company, relax - we’ve already done the work for you!  Phone Pro’s License option puts our 25 years of customer service and call center training to work for your in-house training staff!

Do you want your trainers to be PhonePROs?

Licensing & Trainer Certification gives your organization the advantage of having a certified PhonePRO trainer on the premises at all times to train new hires and refresh existing staff on PhonePRO techniques. We take your talented trainers and make them PhonePRO’s!

Turnover is a challenge…how can you get year-round training?

Our time tested certification process will set your trainers up for success, which means they’ll be able to deliver classes right away!  New hires, refresher training, it’s easy to do with a PhonePRO license and your certified trainers.

How much does it cost?

Our pricing varies according to the number of days our instructor is onsite at your location as well as the length of the program and how many people we will be training. Rest assured, we have designed training programs for clients with a variety of staffing and other challenges. Most of our onsite classes are full days (7 hours of training) and start at $2400/day. Contact us for a quote! Give us a call at 800-888-4893 or email us at info@phonepro.com and we will help you design the best training program to meet your goals!

Click here to learn more!

Licensing & Trainer Certification…your year-round training solution!

customer service skills trainingWith PhonePRO’s Licensing & Trainer Certification course, you’ll have a convenient and cost-effective licensing option to solve your training challenges and spread the PhonePRO spirit throughout your company.

BBB Accredited Business

Success Stories

Customer Service Phone Skills Training