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Our goal at PartyLite was to let our Customer Service reps know that they are important to us and we wanted to invest our time assisting them w/ the handling of the difficult & challenging calls. Phone Pro made this possible.PartyLite
A commendable training that has enhanced and improved the way phone calls are conducted on a day-to-day basis. My call center’s abandonment rate has improved and they are able to handle difficult calls more effectively.Riverside Health System